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Power Platform Community / Forums / Power Automate / Power Automate Scrambl...
Power Automate
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Power Automate Scrambling Sent Emails

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Posted on by 11

With the new update, all my automations open in Copilot causing my "Send an Email (V2)" to open in code view. Now my email layout is scrambled and not formatting correctly. Has anyone seen/fixed this issue?

 

 

2023-11-28_10-49-23.png
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  • RobotRising Profile Picture
    402 on at

    did you try opening the flow in classic? You can click on the ellipsis (...) in the top right hand corner and change the edit view back to classic. 

  • tgchrisrod Profile Picture
    11 on at

    Yes, but you have to click edit in the left corner to get to the ellipsis. Once I select edit, the email has already been affected. 

  • RobotRising Profile Picture
    402 on at

    So it is sending it to code mode and won't go back even when you go to classic mode?  I haven't experienced that. 

     

    Your screenshot doesn't look like the email is in code mode, just has dynamic content in it. The formatting like bold is there instead of <b> 

     

  • tgchrisrod Profile Picture
    11 on at

    Apologies.. when I open it in copilot, its all scrambled (as seen in the original image). If I go back to classic, it goes to code mode (see attached image). I attached a screenshot of what the formatted email should look like. I even tried fixing the format and saving in copilot and it scrambles it again. 

    Code Mode in Classic.png
    Proper Format.png
  • RobotRising Profile Picture
    402 on at

    Looks like it is taking out all of your line breaks. 

     

    You might need to reformat within the modern designer unfortunately. Without versioning there isn't much that can be done. 

  • tgchrisrod Profile Picture
    11 on at

    I tried reformatting in copilot too and it still takes out the line breaks. The weird thing is its removing them in different places each time I open the email to edit it.

  • RobotRising Profile Picture
    402 on at

    I know it doesn't help but it looks like you aren't the only one: Re: Power automate New Designer vs Classic Designe... - Power Platform Community (microsoft.com)



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  • tgchrisrod Profile Picture
    11 on at

    I appreciate the support and information. I'm hoping this is fixed in the near future. I have about 30 forms that this is affecting. 

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