rest api is not yet supported on this sandbox account : Outlook Connector

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Posted on by asvitt22

I'm trying to use the outlook connector to send an email for my shopping cart application after placing an order

I'm getting the below error message:

REST API is not yet supported for this mailbox. This error can occur for sandbox (test) accounts or for accounts that are on a dedicated (on-premise) mail server. clientRequestId: ecc027c8-71e5-4311-ae2f-846e224b77ee serviceRequestId: 52e75077-f72f-d72d-9358-b6602768b13e

I'm using the trial version for powerapps/office 365, i'm not part of any organization , I'm learning powerapps on my own.

How do I navigate this issue, I did read the older posts on this connector issue with admin migration as a solution

Screen Shot 2022-12-30 at 10.43.21 AM.png

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Pstork1 69,653 Most Valuable Professional on at

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The Outlook Connector actually hooks to Exchange Online in Office 365. Since you aren't part of an organization you don't have access to Exchange email and can't use the Outlook connector. If your account has access to Outlook.com you can try using that instead.

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asvitt22 26 on at

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Yes, I do have access to outlook.com as part of the Office 365 set-up.
I'm currently using this Onselect of the Email button:
Office365Outlook.SendEmailV2("asha.raghunath@gmail.com","our apps","messgae")

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Pstork1 69,653 Most Valuable Professional on at

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You are using the connector for Office 365 Outlook, which is exchange. You need the one for OUtlook.com

'Outlook.com'.SendEmailV2("asha.raghunath@gmail.com","our apps","messgae")

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