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Power Platform Community / Forums / Power Apps / Gateway unreachable error
Power Apps
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Gateway unreachable error

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Posted on by Microsoft Employee

Details see attachment

 

The app returned gateway unreachable error, not sure exact time when it happens, but should be within Nov 11 2019

 

Yesterday the app running was just fine

Error.png
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I have the same question (0)
  • yashag2255 Profile Picture
    24,769 Super User 2024 Season 1 on at

    Hey @chengchang 

     

    This could be a caching issue. Can you try to logout of the browser, clear the cache and login again to check if the issue still exists?

    Also, can you try to confirm the issue in a different browser. If none of this helps, please raise a support ticket on: https://admin.powerplatform.microsoft.com/support 

     

    Hope this Helps!

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

  • timl Profile Picture
    37,283 Super User 2026 Season 2 on at

    Hi @chengchang 

    Can you check that the Gateway service is running?

    If you go to Control Panel > Services on the machine where you installed the gateway, the "On-premises data gateway service" should be started and running.

  • Verified answer
    chengchang Profile Picture
    Microsoft Employee on at

    maybe PowerPlatformGateway2 is not supported by PowerApps team, need to build a new gateway 

    Error2.png

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