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Power Platform Community / Forums / Power Apps / Samsung S10 and Note 1...
Power Apps
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Samsung S10 and Note 10 onscreen keyboard covers input

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Posted on by Microsoft Employee

Hi, I have my app working perfectly on the computer and an iPhone. The issue, is on the two android devices I've tested both Samsung, one a Note 10 and one an S10. The onscreen keyboard covers up any data or data input on the lower half of the screen. I have not been able to find a resolution in all my online research. Any help is appreciated.

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  • v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

    Could you please share a screenshot about the issue within your Android device?

    Has the PowerApps Mobile App been upgraded to the latest version in your Android device?

     

    Please make sure the version of PowerApps Mobile App has been upgraded to the latest version in your Android device. Also please consider uninstall PowerApps Mobile App from your Android device, then re-install it again, check if the issue is solved.

     

    Also please make sure your Android device meets the OS Requirements for running canvas app:

    https://powerapps.microsoft.com/en-us/blog/changes-to-os-requirements-for-powerapps-mobile-app/

     

    Best regards,

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @v-xida-msft 

    Hi Yes I have the most up to date android OS. And about your other point regarding uninstalling and reinstalling the app you bring up another issue... so first yes I have uninstalled and reinstalled the app. Many times in fact. Which brings me to the additional issue, I used to get asked to update app if a new version of app is available. now it no longer asks me. I'm always forced to completely uninstall power apps and reinstall any time there is an update to the my app. I can sort of live with that as it does not affect my iPhone users they still get notified of an updated app version and they easily click to a new version without a full uninstall of powerapps like what I have to do. Never the less, it's a nuisance. Main priority however is the keyboard covering my input or other fields. I've attached a screen shot. hard to tell but the key board is covering the comments section and a drop down selector.

     

    Sorry for the late reply as you know it's been busy for everyone lately. Stay healthy!!

    Screenshot_20200316-034406_Power Apps.jpg

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