Element on we page is not found an error

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Posted on by ノ野-04082358-0

Hi everyone.

I am woriking on automating document creation for DHL online shipping service.
I want to select the shipping destination on the far right that I registered as a favorite, but the screen shows the same "create a new shipment" so
the element is not found an error will occur. The only difference between the three selectors is that they end with ez(1) or eq(2) or not any caractors.
The Name in selector is displayed as shown below, so I have not modified the selector, but do I need to modify the selector to identify the shipping destination on the far right?
I tried adding an image for a shipping destination as condition, but I get the same error.
Could you please tell me how to identify the shipping destination on the far right to create a new shipment?

Please see the attached PDF of the web page and selector.
Thank you very much.

PAD_Selector.pdf

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Power Automate Desktop

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VishnuReddy1997 2,666 Super User 2026 Season 1 on at

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Hi @ノ野-04082358-0,

Yes you need to modify the selector . Make the selector more dynamic by selecting the Text or any unique id instead of id or ordinal.

(Note:- if you got your solution you can mark as solution and gives kudos)

Thanks & Regards
Vishnu Reddy

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ノ野-04082358-0 6 on at

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Hi @VishnuReddy1997

Thank you for the advice.

The actual web page screen and Selector are explained in the attached PDF on the above.
All three "Create a shipment" have the same selector, but the last eq is different.

I want to select far right "Create a shipment" and in the UI element for "14. Button" of the "Create a shipment" below, the Ordinal is set to 2 that should be appropriate, but it cannot be selected and an error occurs.
Could you please give me a specific solution as to how to fix this?

I'll appreciate your help.

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VishnuReddy1997 2,666 Super User 2026 Season 1 on at

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Hi,

Click on Ordinal CheckBox and Uncheck the ordinal.

Keep the Name and pass the name dynamically.

Please watch this video for reference.

Link: https://www.youtube.com/watch?v=7jqD9YucPSA

Regards,

Vishnu Reddy

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