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Populating word template with Power Automate and the fields are not filled in

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Posted on by Aneeqa Pervaiz

Hello,

I have a very simple flow to populate a word template built at Opportunity level. I tried with uploading the template both in SharePoint and OneDrive - and the result is the same.

I am running a cloud flow which gets the records linked to Opportunity, gets the template from SharePoint/OneDrive, then uses the 'Populate Word Template' step, and then creates the file at SharePoint, such that I can access it from my Opportunity record itself. The flow runs fine, creates the document correctly, but when I open the file from Dynamics, the values of the fields do not show up, I only see the schema names. If I look at the file from SP, I can see the content but once I download it, it is back to schema fields.

Am I missing something? The word template literally has only 8-9 plain text fields, no repeating rows, no tables etc. Is there a step that needs to be done before? I have looked through the queries posted here quite a bit, however, I don't think anyone has had this issue, so I am sure I may have overlooked something.

Here is my flow configuration.

Any help would be appreciated.

Thanks.

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v-jefferni Microsoft Employee on at

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Hi @AneeqaPervaiz ,

Could you please expand the Populate work template action and let me see the details?

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

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Aneeqa Pervaiz 71 on at

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Hello,

Here you go!
Does anything seem amiss here? There are values from Opportunity, Contact, User, and Account entity.

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v-jefferni Microsoft Employee on at

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Hi @AneeqaPervaiz ,

The most incomprehensible point is that the template has been filled and the new document file has been generated successfully but download from the library it will have blank content. I really could not think the reason out of this.

Please test with below:

1\ Copy the template document to another folder eg a test folder in the shared documents library;

2\ Modify the flow, locate to the new template, and change the destination of new created docs to a fixed folder in the shared documents library.

3\ Check the result

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

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Sameer1216 8 on at

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@AneeqaPervaiz , have you found any workaround the problem you have mentioned? I'm facing same issue.
Any help would be appreciated.

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