web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Power App not working ...
Power Apps
Unanswered

Power App not working for certain users

(0) ShareShare
ReportReport
Posted on by 4

Hi,

We have a Power App in our company that is used for employee's to submit their expenses. It was working fine at the beginning and still works fine for majority of users but there is some users that are experiencing the app being very slow (particularly on android devices) and there are also users who's expenses won't submit. They have correctly assigned managers on the backend data source (SharePoint list) so their expenses should be received on another SharePoint list, but the expenses are either showing up on the backend with a 'blank approval status' (meaning the expense has been created and not yet submitted) or the expenses just aren't showing up at all even though the when the user submitted they received the submitted successfully banner on the app but however didn't receive the confirmation email. 

 

This has happened for a number of users, most of whom their expenses have never been submitted but it has occurred to a user who had been using the app for months without issue and having their expenses submitted successfully to now having them just appear with the blank approval status after submitting. The app uses Office365Users.MyProfileV2 to connect to the users account and then it patches the items when submitted to the SharePoint list. Is there any reason why the app is working for majority of users but not for a select few? Would it be related to connecting to the users account as one user had the below error message and didn't receive his confirmation email:

caolanreilly_1-1656338486305.png

Snippet of the code used for the submit expenses function/button:

caolanreilly_2-1656338797397.png

 

Thanks

 

Categories:
I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 416 Most Valuable Professional

#2
11manish Profile Picture

11manish 205 Super User 2026 Season 2

#3
MS.Ragavendar Profile Picture

MS.Ragavendar 128 Super User 2026 Season 2

Last 30 days Overall leaderboard