Please verify the connections for all users experiencing this issue. As I recall, my issue was resolved when the connections for these three users were fixed. Additionally, we encountered a problem when our IT support company enabled two-factor authentication (2FA) for all Office 365 users.
The user who creates and shares the workflow should not have 2FA enabled. Since I created the workflow and shared it with my colleagues, everyone faced problems with the workflow connections when 2FA was activated for me.
Any ideas or solutions? I refreshed my connection, but it sounds like it is intermittent.
Hi there, is anyone have solution to this error.
I have flow that work for 4 people in my company and not work for other 3. For these 3 people the error is the same:
Hi,
Try to re-authenicate your connections.
Hi, everybody.
I am facing the same issue here.
Does anyone have any idea?
I have the same problem, did somebody find an explanation and how to avoid it? In my case I get the error when I try to send an email using the Outlook connector.
Regards
Hi, I am also facing the same issue too. The detail fo the error is as follows:
"Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and microsoftforms is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: aadcertificate. Correlation Id=9c21600c-67e2-4747-87ef-cdeb23a751b6, UTC TimeStamp=7/4/2022 2:46:58 AM, Error: Failed to acquire token from AAD: ............."
It's and intermittent error.
Please advise.
Thanks.
I have the same problem with the 'Get Profile' action within O365 Users. The user is on the 'block list', but the user has a complete office account. Full text: "Runtime call was blocked because connection has error status: Enabled | Error, and office365users is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthenticated, Message: 'This connection is not authenticated.']"
I noticed Status code 401 & "x-ms-failure-cause = apihub-token-exchange" within the Get O365 Profile error details. See my flow configuration below. The UPN is a text string from the 'Get Item' action with a complete email address ('first.last@company.com')
My flow worked and still works 98% of the time. Please direct me to anything that may help.
Hi Alice,
Thank you for trying to help. Attached is a screenshot of the flow configuration.
Is there a preferred version of the "Get Manager" action to us? I know that there are two.
Best,
Lauren
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