Create a flow for shared mailbox

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Posted on by ZeroCool

Is it possible to create a flow that would trigger when a new mail comes on a shared mailbox?

I've seen several posts in here that people got it to work, but I don't understand how to set it up.

I've tried the "reset password" on a shared mailbox but could never login using the shared box credentials.

What am I missing? Is the feature supported?

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ZeroCool 4 on at

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I made it work, thanks to some other posts on this forum!

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Emilio 28 on at

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Can you link the post that your are referring to here?

I may need it too.

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HallieG 81 on at

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Hi,
Can please explain how you managed to get the shared mailbox feature to work with flow.

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Community Power Pla... Microsoft Employee on at

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U just need to setup a new connection with the credentials from your shared mailbox.

I also did it and now i can use the Outlook Office 365 service with 2 accounts.

1 personal and the other the shared mailbox.

If u dont have a password set for your shared mailbox, just set it in Office 365.
U can see the user that is linked to the shared mailbox in Office 365, Active Users
Then Set password.

At new connection set: emailadres of sharedmailbox en fill in the password.
Done....

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miliscm 49 on at

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1. You log on to the flow with your account.
2. Go to the connection settings and click Create connection.
3. Create a connection with Outlook 365 using shared box login and password.
4. When you have the flow ready, make the connection change in the send step as shown in the image

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davidlwise 106 on at

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Everything in this post talks about signing on with a shared mailbox password, but here it is in Microsoft's own words:

Shared mailboxes in Office 365 Exchange Online allow a group of users to view and send e-mail from a common mailbox. A shared mailbox: doesn't have a username and password, so users cannot log on to it directly. A user must sign in to his/her own mailbox and then open the shared mailbox using Send As permissions.

So I ask the same question. How can you get a flow to monitor a shared mailbox. The word "password" in connection with that shared mailbox has no place in the correct answer.

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Community Power Pla... Microsoft Employee on at

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I have the same issue. Only my main mailbox folders is visible for Flow. Adding new connection does not help, even if I enter shared mailbox adress as login it will just create duplicated connection of my main mailbox.
Outlook rules are also running only manually in that mailbox (had idea to just dump needed mails to my main account) so I do not have options how to automate this process.

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MW1 8 on at

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Any news on this topic? I am also interested in creating a flow that triggers when a email is received in a shared mailbox.

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SolovisSamS 19 on at

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I believe the previous poster must be using an Office 365 User, since they would have a login. I do not see a way to assign a shared mailbox a password and believe @davidlwise is correct with his statements.

Does this mean that we would have to shift Shared Mailboxes to actual users? Or could we set up an auto forwarding rule that if it comes into sharedmailbox@email.com to direct to a slave users email which would then allow us to login to Flow as a connection?

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Community Power Pla... Microsoft Employee on at

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The only reason why I needed shared mailbox was to have dedicated mailbox for scheduled reports and so they can be later redirected to sharepoint site using MS Flow. And.. I am not able to do it.

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