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Power Platform Community / Forums / Power Apps / HELP: "Sorry we didn't...
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HELP: "Sorry we didn't find that app"

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Posted on by 1,855

I have no idea why, but selecting EDIT opens an app just fine, but clicking PLAY for an app results in:

Screenshot from 2019-05-30 19-27-24.png

Session ID: 10eae912-2069-4c92-b7fa-f7c88f7fa776

 

Please advise.

Thank you

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I have the same question (0)
  • v-yuxima-msft Profile Picture
    Microsoft Employee on at

    Hi @seadude 

     

    Do you mean you use the same account and in the same enviroment you can edit one app but can't play?

    Do you save it after you make changes?

    Is it can be searched in the apps' list?

    searchapp1.PNG

     

    More information:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/save-publish-app

     

    Hope this could be helpful.

     

    Best Regards.

    Yumia

  • seadude Profile Picture
    1,855 on at
    That’s correct. I can use the app on Mobile, open it in Editor from the list of apps. When I click “Play” from app list or visit the Web URL I get the error.
  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Also getting this issue. I had assumed it was becasue I didn't publish the app, but that didn't fix it. 

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I have the same error on my end. I am able to access the embedded canvas app from the web player and from make.powerapps.com, but I am unable to view it in the embedded model driven app. 

     

    Has anyone found a resolution to this?

  • KurtSchron Profile Picture
    43 on at

    I seem to be having the same issue. Anyone figure anything out? 

  • Serviced2000 Profile Picture
    172 on at

    I had this exact thing just now (bit late, I know) - I hadn't published the app. 

  • Adoms0 Profile Picture
    8 on at

    Probably you moved your app from one environment to another.
    In target environment your app has different Id than in dev.
    I had same issue, solved by setting app name in form instead of id.

  • RobHardy Profile Picture
    154 on at

    Edited to add: I think I've found the problem. When creating the canvas app, I'd changed the name to match the prefix used by my solution publisher, thinking it would change the unique name that the app was published with. It didn't, so the Model Driven App isn't finding the app by that name. I'll correct the name when I next publish my solution.

     

    RobHardy_0-1699016115791.png


    Thanks for the pointer, @Adoms0

     

    Could you describe how you changed from using id to app name? When I go into the properties of the Canvas App component in the form, App ID is a required field.

     

    RobHardy_0-1699015444073.png


    I've worked around it by going to the table in the target environment and changing the ID, but this feels like it's going to create issues when deploying updated versions. I could use the "bind to table column" and set the ID in a flow, but that seems inelegant to say the least (every record in the table would have to store the same app ID).

  • Adoms0 Profile Picture
    8 on at

    I had put a constant value of my choice (00000000-0000-0000-2000-000000000000) in App ID field:

    Adoms0_0-1699016181368.png

    I agree that this may not be the smartest and most beautiful way to solve this problem, but I have not found anything smarter. And the app name seems to take priority over the app ID when trying to find the app.

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