Answered

"Createdon" field returning incorrect data

(0) Share

Report

Posted on by bmilleridentco

Hello,

I have created a very simple flow to create and send me an email when a quote is created in CRM. I'm using the QUOTES entity. One of the dynamic content fields in the body of the email is "Createdby". I want to see who created the quote. This is the choice in the field list.

But when I get the email, instead of showing the name, it shows: Quote was created by 397d2a8e-36d6-e411-80f9-c4346bac9940....and then the rest of the message. The "Createdon" field returns the correct date. I would appreciate any help on what I'm missing here.

Thanks !

Categories:

Using flows

I have the same question (0)

All responses (3)

Answers (1)

v-yamao-msft on at

Like (0)

Report
Copy link

Link copied!

Hi @bmilleridentco ,

Thanks for updating.

Left hand is the detailed flow configuration. Right hand is the run details of the flow.

Best regards,

Mabel

Was this reply helpful? Yes No
bmilleridentco 5 on at

Like (0)

Report
Copy link

Link copied!

THANKS Mabel ! I used the example on the left and it worked perfectly. I wasn't sure about the example on the right and what it was showing.

Thank you again for taking the time to help with this !
- BOB -

Was this reply helpful? Yes No
Verified answer

v-yamao-msft on at

Like (1)

Report
Copy link

Link copied!

Hi @bmilleridentco ,

To get the user name, please take a try with the following workaround.

Add the trigger When a record is created. Select entity Quotes.

Add the action Get record, select entity Users. And select dynamic content Created By from the trigger for Item identifier field.

Then add a Compose action to return the user name.

Best regards,

Mabel

Was this reply helpful? Yes No