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Power Platform Community / Forums / Power Automate / Send an email with opt...
Power Automate
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Send an email with option to multiple users in order to update a boolen column value in sharepoint list

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Posted on by 78

Hello community,

 

Need your assistance please. I would like to send an email with options to 4 users. Each user has a task that is needed in the response Yes or No in order to update the boolean value on a SharePoint list. The purpose of getting responses via email is to limit the interaction on a Powerapps forms to selected few members. Since I only need the users response once their task is completed as Yes or No, I thought it might be more effective to get the responses via Email and then update the SharePoint List and sequentially track the progress of this flow.

 

I want to send an email to user DC and based on his/her response to update a column in sharepoint for the AD account, another email to RK for the workstation column, another email to NC for walk through column and so on..

 

 

 

 

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  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @mthiru 

     

    There are a couple of requirements that need to be met:

    1. The email being sent must contain an identifier (pointer) to the task record ID it belongs. I had a similar need and solved this by adding to the subject an identifier that can be easily parsed. Subject would look like "Email subject  [SID:##:SID]" where the ## is the record number (ID) the response applies to. The enclosure [SID: :SID] makes it easy to find and extract the ##.

    2. If you use voting ballots on your email when the user replies "Yes" your subject will change to "Yes:Email subject  [SID:##:SID]".

    3. You need to know the record number this task belong to, so the ID on the list goes in place of the ## on the subject like "Email subject   [SID:21:SID]" would point to record 21 on your list.

     

    An algorithm to do this can be as follows:

     1.New email received at reply@yourcompany.com

     2.Initialize variables: vSID = Get email Subject 

     3.If (Subject (vSID) contains "[SID:" and ":SID]" and "Yes:")

       Then:

         1. vSID = Get CCSID from Subject

         2. Update item

         3. Mark reply email as read and Flag as completed (optional step)

       Else:

         Do nothing.

     

    Image below has the flow, hope this helps.

     

    Angelo

    slnYes.png

     

  • mthiru Profile Picture
    78 on at

    @Anonymous I am not able to use the connector "When an new email arrives (v3)" as we are currently using exchange on prem.

     

    I was hoping to utilize When at item is created or modified on share point or when a new item is created to send email with options to the users. I just didn't want to create one flow for every user to update each column. Worse case scenario, i guess, this will do. I fear is ill have too many flows configured and would require alot of management if any changes are required in the future.

     

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @mthiru 

     

    Creating the emails when a new SharePoint item is created is easy using the Email Notification control, this would not be a problem.

     

    In regards to acting on multiple accounts you can simply use the Switch control instead of multiple flows, the same flow can handle all of them.

     

    But question #1 to be answered is, how are you planning on triggering the Flow for the "Yes" replies?

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