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Power Platform Community / Forums / Power Automate / Approve/Reject buttons...
Power Automate
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Approve/Reject buttons not working and outcome not updating

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Posted on by 19

I have created a flow to approve or reject requests.  when i did flow checker there were no errors.  when i test it, the approve/reject buttons do not seem to work.  it says "success" but it is not sending the approve/reject emails or updating the outcome in the SharePoint list.

flow1.jpg

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    Pstork1 Profile Picture
    68,863 Most Valuable Professional on at

    I looked at the Pic.  A couple things.

     

    1) is this a List or a Library.  The trigger is when a new item is created, but the second action is get File metadata.  That appears to be a mismatch

    2) As @RezaDorrani mentioned.  Your first condition should check Outcome = "Approve". Outcome is the overall summary of the approval.  Responses is the collection of individual responses.  In your case it would be a collection of one.

    3) You will need a Foreach loop to process the Responses collection to get at the details of things like Response Comments. But the loop will only run once since you only have one response.

    4) Set content approval status is only used if you have turned on Require Approval in the list or library.  Otherwise you can just use Update Item or File (see #1)

  • AmandaW Profile Picture
    19 on at

    Hi @Pstork1 I have posted a pic of the flow.  Are you able to take a look? thanks!

  • RezaDorrani Profile Picture
    12,143 on at

    @AmandaW 

     

    Outcome will hold the response of the approver

    If you need to store this information in the SP list item

    Then use Update Item action and set the column to dynamic content "Outcome"

     

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  • AmandaW Profile Picture
    19 on at

    @RezaDorrani do i need to define it somewhere else as approve or reject?  I used the outcome from "update item" thanks again for your help with this.

  • RezaDorrani Profile Picture
    12,143 on at

    Hi @AmandaW 

     

    Yes Outcome would be a string in this scenario

     

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  • AmandaW Profile Picture
    19 on at

    I selected "outcome" to put into the SP list, not a value.  Would this work? thanks.

  • AmandaW Profile Picture
    19 on at

    flow2.png

  • RezaDorrani Profile Picture
    12,143 on at

    Hi @AmandaW 

     

    Outcome has to be checked agiant "Approve" or "Reject"

    not approved or rejected

     

    Please test with the new values

     

    --------------------------------------------------------------------------------
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  • AmandaW Profile Picture
    19 on at

    thank you for your reply.  it is first to respond. I thought i had set it to update the SP columns with the outcome which i assumed was "approved" or "rejected"

  • Pstork1 Profile Picture
    68,863 Most Valuable Professional on at

    The approval action doesn't automatically update the SharePoint list.  You have to evaluate the response that comes back and update the list using a seperate action. Could you post a picture of your Flow and we can try to help.

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