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Community site session details

Session Id : 285vF4i5kaeh8790NOEEmZ
Power Platform Community / Forums / Power Pages - Power Apps Portals / this app isn't opening...
Power Pages - Power Apps Portals
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this app isn't opening correctly session ID: 20989e1e-d37d-4e84-b443-bec03822ea49

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Posted on 2 May 2021 07:34:04 by Community Power Pla...

I have run my app for about 3 month and this week all my user get this notification and cannot opening the app but I (the owner) still can access to the app and it works normally as the same.

 

The notification is : this app isn't opening correctly with the session id : 20989e1e-d37d-4e84-b443-bec03822ea49

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  • ragavanrajan Profile Picture
    ragavanrajan 7,036 Most Valuable Professional on 02 May 2021 at 08:15:46
    Re: this app isn't opening correctly session ID: 20989e1e-d37d-4e84-b443-bec03822ea49

    Hi @Anonymous , 

     

     This may be due to different reasons. Probably network issue / licensing issue/browser issue. I suggest you to create a Microsoft Support ticket for this issue by providing your Session id. 

     

    Here are the steps to create a Microsoft support ticket. 

     

    1. https://admin.powerplatform.microsoft.com/ 

    2. Under Help + Support 

    3. New Support request  > Select Power Apps or the relevant product 

    4. Provide a proper description along with your session id. 

     

    Then Microsoft will handle this issue for you. 

     

    ------------

     

    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

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