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Posted on by Dwoolf

Yesterday my PAD was working fine. Today everything is grayed out. I can not create or edit a flow. Why is this happening?

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Power Automate Desktop

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@Dwoolf

First try to restart your system and see this restart helps your issue else try to upgrade or downgrade your PAD version and see this process resolves your issue.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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Dwoolf 10 on at

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I have restarted my computer and I have a premium account. Still having the grayed out issue after restarting.

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Srini007 3,327 Super User 2025 Season 2 on at

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Hi @Dwoolf

Can you check that the environment is correctly selected?

If you find this reply helpful, please consider giving it a LIKE AND

If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION

Cheers,

Srini

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Dwoolf 10 on at

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This is a company account so I only have 1 environment to choose from.

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VishnuReddy1997 2,656 Super User 2025 Season 2 on at

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Hi @Dwoolf ,

Try signing out of PAD and signing back in to refresh the connection and permissions.
Ask your admin whether he has changed any persmissions in your environment.

Can send image of your appliaction as shown in below image.

If none of the above work Just try unistalling and Reinstalling your PAD,it will work.

(Note:- if you got your solution you can mark as solution and gives kudos)

Thanks & Regards
Vishnu Reddy

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@Dwoolf

Please be aware that using your organization account requires a premium/trail license to create flows. Please verify your current license status either through the Power Automate cloud portal or by contacting your administrator.

Additional troubleshooting steps:
Restart Power Automate services (from the registry).
Sign out and then sign in again.
Have you considered trying upgrade or downgrade options? If not, please attempt that.
If upgrading or downgrading is not possible, at least try reinstalling the PAD.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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If I've helped solve your query, kindly mark my response as the solution ✔ and give it a thumbs up!👍 Your feedback supports future seekers 🚀

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Dwoolf 10 on at

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I have uninstalled and reinstalled the program twice now. Still getting the same error.

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@Dwoolf

Did you tried to change your environment?

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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Dwoolf 10 on at

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I have tried all of the above. Still getting the same error.

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Dwoolf 10 on at

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I only have 1 environment to choose as this is for the company I work for.

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