Is it possible to pass data from Power Automate bot to Dynamics 365?

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Posted on 20 Sep 2022 09:31:24 by MShostage

Greetings everyone! I'm new to Power Platform.

So I created a basic bot and I wan't to pass a few user text inputs, to Dynamics 365 (customer services crm) and create a New Row basically.
I created a flow where I selected my environment, table name (all mandatory fields), and I just added a variable (customer name) that I'm trying to pass from bot to Dynamics 365, but I got an error:
The 'inputs.parameters' of workflow operation 'Add a new row (legacy)' of type 'OpenApiConnection' is not valid. Error details: Input parameter 'item/customer_value' is required to be of type 'String/uuid'. The runtime value "test text" to be converted doesn't have the expected format ‘String/uuid’.

Do I need to convert my text variable before I pass it to Dynamics 365? How?

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Power Automate

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Expiscornovus 32,205 Most Valuable Professional on 07 Oct 2022 at 09:00:50

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Re: Is it possible to pass data from Power Automate bot to Dynamics 365?

Hi @MShostage,

Some columns in Dataverse tables are actually lookup values and not just clear text. It looks this is a column which requires you to enter a GUID (identifier value) instead of just a text value like 'test text'.

Can you share a screenshot of your current Power Automate flow setup? This way we can help you out and make a suggestion how you could retrieve the correct value instead.