Trouble Sending Email After Document Approval

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Posted on by Gaia

Hello,

My flow is as follows:

1. For a Selected File

2. Start an Wait for an Approval - Approve/Reject (Everyone must approve)

3. Condition- Outcome contains Reject

3.1. If Yes:

3.1.1. Update file properties

3.1.2. Apply to each: Outlook Send Email (V2) - to the user created the approval request, notifying of rejection.

3.2. If No:

3.2.1. Update file properties

3.2.2. Outlook Send Email (V2) - to the user created the approval request, notifying of approval.

I get the following error:

Flow save failed with code "InvalidTemplate" and message "The template validation failed: 'The inputs of template action "Send_an_email_(V2)" at line '1 and column '4690' cannot reference action "Update_file_properties". Action "Update_file_properties" must either be in "runAfter" path or within a scope action on the "runAfter" path of action "Send_an_email_(V2)", or be a Trigger.'.'

It's worth mentioning that without step 3.2.2, the flow works fine.

Thanks for the help!

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Building flows

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tom_riha 10,185 Most Valuable Professional on at

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Hello @Gaia ,

you're referencing wrong 'Update file properties' in the 'Send Email' action. Each 'Send email' can reference only the 'Update file properties' that's in its condition branch, you're probably referencing the other one in one of the notifications. Try to remove all dynamic contents in the emails and add them again.

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Gaia 25 on at

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Hi @tom_riha, I'm not sure I understand what you mean.
I'm attaching a screenshot of the Yes/No flow.
As I mentioned the Yes side works perfectly if delete the Send an Email from the No branch.

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tom_riha 10,185 Most Valuable Professional on at

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Hello @Gaia ,

you can use only outputs from actions that are in the same branch of the flow (red arrows), but you're using cross reference (orange arrows) in the 'Send an email (V2)' action. You can't do that, 'Send an email (V2)' can use only outputs from 'Update file properties 2'.

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Gaia 25 on at

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Thanks @tom_riha, I understand now.
But that would meant there's no way of notifying the user via mail that their document has been approved/rejected? If I can't use dynamic content....

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tom_riha 10,185 Most Valuable Professional on at

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You can use dynamic content, but it must be in the same flow path. When the flow triggers, it'll go through some path, only through some of the actions. You can use only the dynamic content that's available in that path.

When it'll reach the condition, it'll decide if it'll go through the left path or the right path, and skip the other one.

If it goes through the If yes path, you can use only dynamic contents from the left path (+ all actions that lead to the left path). If it goes through the If no path, you can use only dynamic contents from the right path (+ all actions that lead to the right path).

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Gaia 25 on at

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OK @tom_riha, now I understand and managed to make it work.

Thank you!

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