web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Extract data from web ...
Power Automate
Answered

Extract data from web page isn't working, live helper doesn't pop up

(0) ShareShare
ReportReport
Posted on by 170

Hello everyone, 

 

I am trying to extract data from this website(https://www.wbcsd.org/), in the first instance I was able to click the browser and open the live helper and select the information that I wanted. I then ran the flow and when it got to the action to extract the data nothing happened, and the action returned an error after waiting the 60 seconds.

 

I then went and tried to changes the selections I made for extraction and just couldn't select anything at all and sometimes the live helper doesn't even pop up.

 

Decided to close the program and try selecting again where everything just happened the same way again, I was able to select in the first instance, it didn't extract and then it doesn't even open the live helper.

 

This is a really frustrating error I am not being able to overcome, has this happened to anyone else and does anyone know how to solve it? I would really appreciate some help

 

Thanks in advance,

 

Telmo Ferreira

I have the same question (0)
  • Verified answer
    UshaJyothiKasibhotla Profile Picture
    225 Moderator on at

    I have tried and got the data from the below flow

    UshaJyothi20_0-1698383374621.png

    For more clarification please clarify which data you want to extract

     

    Hope this helps

    Usha

  • Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    Seems like an issue with your installation of PAD. I would recommend trying to re-install PAD, as well as your browser extensions. If that doesn't help, report a bug to MS support.

    -------------------------------------------------------------------------
    If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

    I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the April Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Vish WR Profile Picture

Vish WR 1,005

#2
Valantis Profile Picture

Valantis 825

#3
Haque Profile Picture

Haque 619

Last 30 days Overall leaderboard