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Power Platform Community / Forums / Power Automate / AI Builder suddenly no...
Power Automate
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AI Builder suddenly not working?

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Posted on by 8
Hi 

Is there an issue with AI Builder? Just stopped working today. AI builder credits is still at 27500/1000000.

My flows to extract invoice data is still running (2 hours now) and when I test from AI Hub ALL models gives me "timeout has occured while sendin a message to the backend."

 
 
AI Builder Issue.png
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I have the same question (0)
  • hugofernandes Profile Picture
    4 on at
    Same here, it's not working, neither the quick test model, neither the predict action in the flow
  • plarrue Profile Picture
    Microsoft Employee on at
    Hello !
    Thank you for bringing this to our attention. We are aware of an issue when retrieving result for a predict request.
    We apologize for any inconvenience this may have caused!
  • SC-09101416-0 Profile Picture
    8 on at
    I'm experiencing the same thing with my flow on the "Extract information from documents" action. Error messages were all related to "dependency failure"
  • LA-09101507-0 Profile Picture
    6 on at
    Same here, flow is stuck on "extract information from documents" action, running for over 15min. Couldnt get any error information.
  • samiak Profile Picture
    Microsoft Employee on at
    We're currently experiencing an outage affecting the Document Scanning feature in AI Builder. Predict requests are returning a 500 error in both Power Automate and Power Apps.
    Our team is actively investigating the issue, and we appreciate your patience during this time.
    Thank you for your understanding.
  • Michael E. Gernaey Profile Picture
    53,963 Moderator on at
    Yeah its not just you for sure.
     
  • SV-05081539-0 Profile Picture
    4 on at
    I have the same problem.
  • shubham_verma2 Profile Picture
    on at
    I am experiencing the same problem with AI Builder, AI Prompts, Prompts with Copilot Studio.
  • CU11100643-0 Profile Picture
    4 on at
    I am also facing the issue in AI builder and prompts today.
    Is there any notification from Microsoft related to this?
  • RB-11100649-0 Profile Picture
    3 on at
    Same here. AI stopped working suddenly.

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