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AI Builder suddenly not working?

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Posted on by CU09100931-0

Hi

Is there an issue with AI Builder? Just stopped working today. AI builder credits is still at 27500/1000000.

My flows to extract invoice data is still running (2 hours now) and when I test from AI Hub ALL models gives me "timeout has occured while sendin a message to the backend."

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hugofernandes 2 on at

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Same here, it's not working, neither the quick test model, neither the predict action in the flow

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plarrue Moderator on at

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Hello !

Thank you for bringing this to our attention. We are aware of an issue when retrieving result for a predict request.

We apologize for any inconvenience this may have caused!

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SC-09101416-0 8 on at

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I'm experiencing the same thing with my flow on the "Extract information from documents" action. Error messages were all related to "dependency failure"

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LA-09101507-0 6 on at

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Same here, flow is stuck on "extract information from documents" action, running for over 15min. Couldnt get any error information.

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samiak Moderator on at

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We're currently experiencing an outage affecting the Document Scanning feature in AI Builder. Predict requests are returning a 500 error in both Power Automate and Power Apps.
Our team is actively investigating the issue, and we appreciate your patience during this time.
Thank you for your understanding.

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Michael E. Gernaey 53,433 Super User 2025 Season 2 on at

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Yeah its not just you for sure.

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SV-05081539-0 4 on at

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I have the same problem.

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shubham_verma2 on at

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I am experiencing the same problem with AI Builder, AI Prompts, Prompts with Copilot Studio.

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CU11100643-0 4 on at

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I am also facing the issue in AI builder and prompts today.

Is there any notification from Microsoft related to this?

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RB-11100649-0 3 on at

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Same here. AI stopped working suddenly.

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