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A lot of problems with Copilot studio!!!

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Posted on by Ameeralkarmo

Has anyone actually managed to create Copilot that works perfectly after it has been published and can be used by everyone without any issues??? I feel like there are way too many errors in Copilot Studio. I have spent too much time trying to understand it, and have created several Copilots, but none of them work normally. There are always small strange errors that I can't find solutions to. Please give me an answer

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cchannon 4,702 Moderator on at

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Re: A lot of problems with Copilot studio!!!

I'm not sure what answer you're looking for here. Yes, many, many, many people have successfully deployed from Copilot Studio (formerly Power Virtual Agents). The product has been around for years and is in use at hundreds, maybe thousands of organizations.

Are there bugs? Of course. But it is in wide production use in many places.

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citron-truc 394 on at

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Re: A lot of problems with Copilot studio!!!

You are on a community forum and we are here to help.
Could you give us more details on your problems ?

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ManikandanS 246 on at

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Re: A lot of problems with Copilot studio!!!

@Ameeralkarmo - Please elaborate your issues, I'm sure you will get answers to all your questions or issues.

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Ameeralkarmo 16 on at

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Re: A lot of problems with Copilot studio!!!

What I was looking for when I asked the question is to find out if there's actually anyone who has done well before, so that I can have hope of making a good one myself. I'm not trying to be negative here, but I just want to be able to create a chatbot that can answer common questions based on the data I've given it.

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Ameeralkarmo 16 on at

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Re: A lot of problems with Copilot studio!!!

I appreciate your help. I have already asked a question that wasn't answered. I have created a co-pilot for the HR department. I have provided him with some PDF files from which he can retrieve information to answer questions. I have used Generative Answer nodes to respond to questions. However, sometimes it answers correctly, but other times it answers incorrectly or doesn't answer at all, even if it's the same question. My question is, why does this happen? Is it because I'm using documents in Norwegian? Or is there an error I'm making here? Is it also best for me to use multiple topics for each chapter of the different documents, or do I not need to do that since I'm using the "Generative Answer" node?

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Ameeralkarmo 16 on at

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Re: A lot of problems with Copilot studio!!!

I appreciate your help. I have already asked a question that wasn't answered. I have created a co-pilot for the HR department. I have provided him with some PDF files from which he can retrieve information to answer questions. I have used Generative Answer nodes to respond to questions. However, sometimes it answers correctly, but other times it answers incorrectly or doesn't answer at all, even if it's the same question. My question is, why does this happen? Is it because I'm using documents in Norwegian? Or is there an error I'm making here? Is it also best for me to use multiple topics for each chapter of the different documents, or do I not need to do that since I'm using the "Generative Answer" node?

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ManikandanS 246 on at

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Re: A lot of problems with Copilot studio!!!

Hello @Ameeralkarmo ,

Please try below and see anything helps on your issue.

1. If you are using any custom prompt, make sure your modify the prompt as simple and step by step instructions so that model can provide better results
2. Modify the content moderation setting in generative answer node

Thanks.

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Ameeralkarmo 16 on at

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Re: A lot of problems with Copilot studio!!!

Here are the instructions I have given to the node. Should it be simpler? and i have the moderation on "Medium"
You are an HR assistant for "" You are expected to respond accurately, briefly, and directly to the questions asked based on the documents in the personnel handbook for "".

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Kjetilmann 6 on at

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Re: A lot of problems with Copilot studio!!!

I am having issues aswell. Working in Norwegian aswell. Doing a copilot trial license with generative options turned on. Uploaded documents (word) and pointing the copilot to a SharePoint site with a couple of documents and also a web site. Configured authentication for SharePoint with Azure App reg, and doing a Power Platform environment trial with data in the USA. (as I found that somewhere in the documentation on learn.microsoft). Yesterday it kinda worked. Today I get no answers again. Only some of the default topics. Sometimes it doesnt answer at all.

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Lemento 2 on at

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Re: A lot of problems with Copilot studio!!!

Same here, i linked my sharepoint to a copilot, but no matter what question i ask, i always get
"I’m sorry, I’m not sure how to help with that. Can you try rephrasing?". And when i used public websites, it seems that they are not 100% indexed. I used my own website, asked for the mission and the vision, but the VA did not answer correct. But i guess i'm doing something wrong. My question: do you have a step by step approach to setup a generative AI chatbot that interacts with all information available in SharePoint document libraries?

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