Approvals - Can't get results from an approval stopped manually

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Posted on by Community Power Pla...

Hello all,

I need some help with Approvals in Flow. I created an approval which get answers from different users in 15 minutes.

After these 15 minutes, Flow collects all the answers, and we get a summary of all the answers. To do so :

I created an approval with the type "Custom answers - Wait for all the answers"
Then I added a "Wait for an approval" because I would like to send the approval adaptive card between the "Create" and "Wait" and this is not available with "Start and wait for an approval". In the "Wait for an approval" parameters, I set a duration for 15 minutes (PT15M)
Then I send an email with the results.

It worked a long a time ago but for one or two weeks, the flow doesn't collect the answer when some the approvers didn't answer.

Did Flow made some changes ? How could I make it work again ?

Sincerely,

sBravoAS

Flow FlowWait for approval parametersMail, launch after parameters

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Community Power Pla... on at

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Re: Approvals - Can't get results from an approval stopped manually

Hi @v-litu-msft,

Yeah, I have succeeded before. I created an advanced Flow for this case and it worked before, but now it doesn't...

Sincerely
Community Power Pla... on at

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Re: Approvals - Can't get results from an approval stopped manually

Hi @yashag2255 ,

I use Flow in French and the attribute that I used are "Results"/"Outcome" (not sure because it's the same in French) and "Answers summary". Unfortunately, these attributes don't work and there is no other one that could help me.

Sincerely
v-litu-msft on at

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Re: Approvals - Can't get results from an approval stopped manually

Hi @Anonymous,

I have tested on my side, and I could not the results from the timeout approval, either.

Have you ever succeeded in getting the results of an approval that has not everyone approved? Because I never tried this method, I could not know it should be.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
yashag2255 24,442 Super User 2024 Season 1 on at

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Re: Approvals - Can't get results from an approval stopped manually

Hey @Anonymous

What attribute are you referring to while trying to get the approval response of the user? Earlier it was responses and now it is outcome. Maybe that is the change that can fix your flow. Can you check and confirm this?

Hope this Helps!

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