Skip to main content
Community site session details

Community site session details

Session Id : hx14HuT+ltDW+U7ATQKSQj
Power Automate - Using Flows
Unanswered

Approvals - Can't get results from an approval stopped manually

Like (0) ShareShare
ReportReport
Posted on 28 Oct 2019 10:49:13 by

Hello all,

 

I need some help with Approvals in Flow. I created an approval which get answers from different users in 15 minutes.

After these 15 minutes, Flow collects all the answers, and we get a summary of all the answers. To do so :

 

  1. I created an approval with the type "Custom answers - Wait for all the answers"
  2. Then I added a "Wait for an approval" because I would like to send the approval adaptive card between the "Create" and "Wait" and this is not available with "Start and wait for an approval". In the "Wait for an approval" parameters, I set a duration for 15 minutes (PT15M)
  3. Then I send an email with the results.

 

It worked a long a time ago but for one or two weeks, the flow doesn't collect the answer when some the approvers didn't answer.

 

Did Flow made some changes ? How could I make it work again ?

 

Sincerely, 

 

sBravoAS

 

FlowFlowWait for approval parametersWait for approval parametersMail, launch after parametersMail, launch after parameters

 

 

 

 

  • Community Power Platform Member Profile Picture
    on 29 Oct 2019 at 09:48:16
    Re: Approvals - Can't get results from an approval stopped manually

    Hi @v-litu-msft,

     

    Yeah, I have succeeded before. I created an advanced Flow for this case and it worked before, but now it doesn't...

    Sincerely

  • Community Power Platform Member Profile Picture
    on 29 Oct 2019 at 09:38:47
    Re: Approvals - Can't get results from an approval stopped manually

    Hi @yashag2255 ,

     

    I use Flow in French and the attribute that I used are "Results"/"Outcome" (not sure because it's the same in French) and "Answers summary". Unfortunately, these attributes don't work and there is no other one that could help me.

     

    Sincerely

  • v-litu-msft Profile Picture
    on 29 Oct 2019 at 08:10:11
    Re: Approvals - Can't get results from an approval stopped manually

    Hi @Anonymous,

     

    I have tested on my side, and I could not the results from the timeout approval, either.Annotation 2019-10-29 160859.png

    Have you ever succeeded in getting the results of an approval that has not everyone approved? Because I never tried this method, I could not know it should be.

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • yashag2255 Profile Picture
    24,580 Super User 2024 Season 1 on 28 Oct 2019 at 16:56:55
    Re: Approvals - Can't get results from an approval stopped manually

    Hey @Anonymous 

     

    What attribute are you referring to while trying to get the approval response of the user? Earlier it was responses and now it is outcome. Maybe that is the change that can fix your flow. Can you check and confirm this? 

     

    Hope this Helps!

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 497 Super User 2025 Season 1

#2
David_MA Profile Picture

David_MA 436 Super User 2025 Season 1

#3
Riyaz_riz11 Profile Picture

Riyaz_riz11 244 Super User 2025 Season 1

Featured topics

Restore a deleted flow
Loading complete