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SystemError Power Virtual Agents

Posted on by 16

Hello,

Just got this error from Power Virtual Agents bot I have created:
Sorry, something went wrong. Error code: SystemError. Conversation ID: 0baf6ae9-55cd-4577-9d7e-98b4d71c4229. Time (UTC): 10/6/2023 9:01:33 AM.

 

It was working fine for 2 months, up till this morning.

 

@HenryJammes will you be able to help? Your previous solutions were spot on! 

  • remidyon Profile Picture
    remidyon on at
    Re: SystemError Power Virtual Agents

    What kind of data source are you using? Also did you configure security/authentication correctly? When testing in the bot in the test windows everything works OK?

     

    Can you try creating a fresh new bot to see if you have the same error?

  • Anvithag214 Profile Picture
    Anvithag214 16 on at
    Re: SystemError Power Virtual Agents

    Hi @remidyon ,I am using the trial version. In the web it is working fine but when I published the bot in the teams channel it is throwing error as :Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: -------(Conversation ID is present). In the topic when I am sending message through adaptive card it is showing the above error. Will you be able to

    help?

  • remidyon Profile Picture
    remidyon on at
    Re: SystemError Power Virtual Agents

    is this error triggered by any topics? If you create a fresh topic with a basic trigger phrase does it work? Are you using a trial license?

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