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Power Platform Community / Forums / Copilot Studio - Bot Administration / SystemError Power Virt...
Copilot Studio - Bot Administration
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SystemError Power Virtual Agents

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Posted on by durak86lol 18

Hello,

Just got this error from Power Virtual Agents bot I have created:
Sorry, something went wrong. Error code: SystemError. Conversation ID: 0baf6ae9-55cd-4577-9d7e-98b4d71c4229. Time (UTC): 10/6/2023 9:01:33 AM.

 

It was working fine for 2 months, up till this morning.

 

@HenryJammes will you be able to help? Your previous solutions were spot on! 

  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,560 Super User 2025 Season 1 on at
    SystemError Power Virtual Agents
    Hi,
     
    Might be temporary issue.
     
    Are you using Licensed version of copilot studio?
     
    If you're using AI components (such as GPT-based answers), their models or configurations might have expired or been updated.
     
    If your bot leverages Azure services (like Azure Cognitive Services or Logic Apps), you could be hitting resource limits or quotas (for example, request rate limits).
     
    Thanks.
  • PC-08101546-0 Profile Picture
    PC-08101546-0 22 on at
    SystemError Power Virtual Agents
    Appreciate this is a very old post but I've encountered the same issue. Was there a solution?
     
     
     
  • remidyon Profile Picture
    remidyon on at
    Re: SystemError Power Virtual Agents

    What kind of data source are you using? Also did you configure security/authentication correctly? When testing in the bot in the test windows everything works OK?

     

    Can you try creating a fresh new bot to see if you have the same error?

  • Anvithag214 Profile Picture
    Anvithag214 16 on at
    Re: SystemError Power Virtual Agents

    Hi @remidyon ,I am using the trial version. In the web it is working fine but when I published the bot in the teams channel it is throwing error as :Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: -------(Conversation ID is present). In the topic when I am sending message through adaptive card it is showing the above error. Will you be able to

    help?

  • remidyon Profile Picture
    remidyon on at
    Re: SystemError Power Virtual Agents

    is this error triggered by any topics? If you create a fresh topic with a basic trigger phrase does it work? Are you using a trial license?

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