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Power Platform Community / Forums / Power Automate / How do i correct my sh...
Power Automate
Answered

How do i correct my shared flows when one of the shared owner leaves the company

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Posted on by NG-30070155-0 3
I am at a loss on how to fix this issue. Our flows are shared with three owners, the primary owner is no longer with the company and all my forms/flows are broken. Can someone please advise how to fix them. We heavily rely on these and I need to get them up and running as soon as possible. 
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  • Verified answer
    yashag2255 Profile Picture
    yashag2255 24,769 Super User 2024 Season 1 on at
     
    As a standard best practice, it would be good if you can have a service account and all the flows are owned by that service account so if a user leaves the organization, the flows are still active and the service account credentials can be shared with the replacement. 
     
    As an immediate resolve for your current issue, you can open the flow details page and set a primary owner: 
     
    Hope this Helps!
     
    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
     
  • Suggested answer
    w.p Profile Picture
    w.p 8,345 Super User 2026 Season 1 on at
    The owner of a flow left the organization. How can we ensure it works without interruptions?

    If the flow is a solution-aware flow, you can change the owner in Power Automate, or use Power Automate Web API to ensure the flow works without interruptions. If the flow is a non-solution-aware flow, any co-owners can add it to a solution and then change the owner. If not, assign a Power Automate Process license to the flow to ensure it continues to run.
     
    Alternatively, any co-owners of the flow can export and import the flow. When imported, the flow will be a new flow, and the co-owner now becomes the owner of the flow. The flow uses the license of the new owner.
     
    The flow will be downgraded to lower performance and all flow owners will be notified and the flow will be turned off in 14 days if no action is taken.
     

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