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Power Platform Community / Forums / Power Apps / Geospatial Features No...
Power Apps
Answered

Geospatial Features Not Connecting

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Posted on by Microsoft Employee

Hello, 

 

I just enabled the geospatial feature within the admin center and the app itself however, whenever I add it, I get an error message "Cannot connect to mapping service. Check your internet connection or visit Azure Status for more information".  I am connected to the internet, and there is nothing on Azure Status and I haven't been able to find anything online. Has anyone had this issue before? I am also not having any luck with the address input field. It doesn't provide me with the options. 

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I have the same question (0)
  • ssalvner Profile Picture
    2 on at

    I have the same issue, have you been able to resolve your problem?  If so, what was the fix action??

  • Verified answer
    Melinda Profile Picture
    Microsoft Employee on at

    @ssalvner Yes I finally got it to work. There are a few things that need to be done. 

    1. We had to create a custom environment (in order to even be able to access admin center)

    2. Within the admin center you also need to enable: Power Apps component framework for canvas apps in addition to the geospatial features

    3. Depending on your organization you need to have your environment be added to the correct Data Policy, one that includes the Spatial Services. 

    4. Within the app, you need to connect to "Organizations" Common Data source (even if you don't need to use it).

     

    Hope this helps! 

  • em_sc Profile Picture
    55 on at

    I did 1, 2, and 4 and still not working.... We have no data policy that I am aware. 

  • EO-08082333-0 Profile Picture
    4 on at
    Hi there i'm having the same issue, it was working and now in the app i get the error "cannot connect to mapping service. check your internet connection or visit Azure Status for more information."

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