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when a new email arrive trigger, its not work

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Posted on by Bingqiling

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All employees in the organization have an m365 license with power automate free. I'm using automate to create a flow. It is an automated flow that gives teams notification when new mail arrives in office365 Outlook.
It's creating my colleague's flow, and if I mail my colleague, the flow doesn't work. However, if you test by my mail, you can confirm that the Teams notification arrives. Why is it like this??

Doesn't office365 outlook and teams need no license because they are standard connectors?

if i try

TO or CC : my colleague company email

Recipient : my colleague company email, it's not work

if i try

TO or CC : my mail

Recipient : my mail, it's work

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Building flows

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tom_riha 10,187 Most Valuable Professional on at

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Hello @Bingqiling ,

it's checking mailbox of the user whose connection it's using - go to the 3 dots on the trigger and you'll see whose connection it's using at the bottom of the popup. It should be your colleagues connection - you might need to create the flow under his account to achieve that (or he can login on your pc to give you access to his connection).

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Bingqiling 321 on at

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hi @tom_riha
oh, i missed connection. thank you for your help.
I have one more question, what flow should I take advantage of if I have 3 colleagues at work??
Should I use the switch phrase to create a flow??

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VictorIvanidze 13,081 on at

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Hi @Bingqiling,
the trigger is linked with a single mailbox.
You have to install the flow for each user.

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