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Power Platform Community / Forums / Power Automate / POWER AUTOMATE TO CREA...
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POWER AUTOMATE TO CREATE CRM

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Posted on by 2

HI, 

 

I feel like i have a very simple need for a CRM like service, I’ve used Monday.com before but it doesn’t integrate as seamlessly as i think it should for the money and I feel like it should be easy enough to accomplish my goals using power automate. 

 

I have simple emails that include order details, I want to bring that email data (subject/body) and associate that with the customer it belongs to, then using the customer data I want to be able to automate communication. 

 

I know i just described the exact use of CRM but dynamics feels to complex for my needs & I feel like there’s a clever way to just use power automate and excel or planner and give me something very close to my goal.

 

Any thoughts would be appreciated, 

 

Zah

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  • VictorIvanidze Profile Picture
    13,073 on at

    You are going to reinvent a bike.  Just IMHO.

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