Hi all,
I'm working doing Technical Support and we receive around 20 emails per day with questions of different kinds.
Once we reply to an email, it get gets automatically moved to the "Processed" folder.
I would like to know if it's possible to create a flow that allows me to extract data from all the emails in the "Processed" folder and include it in an Excel Sheet.
The way I need this Excel to look like is the following:
- Rows:
+ One row per email in the folder
- Columns:
+ Sender's email
+ Date (hour, day, month, year)
+ Subject
+ Body
+ Category (we assign manually a category to each email that we receive)
Is it possible to do such a thing? What's the most appropiate flow?
Thank you!