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504 Bad Gateway when running "Find files in folder by path" action for OneDrive for Business connection

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Posted on by adamswanson

I have a flow which searches a user's OneDrive folder. It works for myself and the other users, apart from one. This user receives a 504 Bad Gateway error.

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Failure

I have had the user delete their connection to OneDrive and re-run the flow, but this has not helped. I have also had them run a simple flow which uses the "List files in root folder" action for OneDrive for Business, and this also seems to work for them.

What could be the issue with this user not being able to search their OneDrive for Business?

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Using flows

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v-alzhan-msft on at

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Hi @adamswanson ,

Could you please share more details about the error message in the flow?

I have made a test on my side and don't have the issue that you mentioned.

Please set the File Search Mode field to OneDriveSearch. Within Folder Path field, type your Folder Path manually, and the query field could be file type such as docx, xlsx.

Hope the link below could be your referance:

https://powerusers.microsoft.com/t5/Building-Flows/Find-files-in-folder/td-p/113605

Best Regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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adamswanson

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Here is the full Headers and Body output from the flow:

Headers

Pragma	no-cache
Transfer-Encoding	chunked
x-ms-datasourceerror	True
x-ms-request-id	75d0ac25-c2a0-4fb1-8cc3-320e...
Timing-Allow-Origin	*
x-ms-apihub-cached-response	true
Connection	close
Cache-Control	no-cache
Date	Mon, 09 Mar 2020 16:09:36 G...
X-AspNet-Version	4.0.30319
X-Powered-By	ASP.NET
Content-Type	application/json
Expires	-1
Content-Length	362

Body

{
 "error": {
 "code": 504,
 "source": "unitedstates-002.azure-apim.net",
 "clientRequestId": "75d0ac25-c2a0-4fb1-8cc3-320ebcc2c4d3",
 "message": "BadGateway",
 "innerError": {
 "status": 504,
 "message": "Request timed out.\r\n inner exception: A task was canceled.",
 "source": "api.connectorp.svc.ms"
 }
 }
}

Please remember, this is ONLY happening for some users. It works fine for others.

Regarding your suggestion to try entering a the Folder Path and Search Query manually and switching to OneDriveSearch, this does not seem to error out for one of the users, but it also does not find the file in the search query for that user nor for myself. I suspect there is a bug in using OneDriveSearch:

Screenshot of the modified search step

Screenshot of the contents of the searched folder

As you can see from the screenshots, the file I am searching for exists, but does not come up using your suggested method.