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[MS Flow & MS Forms] Please check your account info and/or permissions and try again

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Posted on by prasyaa

I am trying to make a process flow using Microsoft Flow in order to notify me when a response is submitted.

But, when I tried to make a process flow, it says to check my account info and/or permissions. Both my Microsoft Forms and Microsoft Flow are using the same account.

MS Flow Issue Do you think you can help me resolve this issue?

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v-bacao-msft Microsoft Employee on at

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Hi @prasyaa,

I have made a test on my side and don't have the issue that you mentioned.

You could try to solve the problem from these aspects:

Log in to your account in MS Forms to see if it is valid. If it is invalid, please try to change the account or password.

Or register a new MS Forms account directly, then add a new connection to see if this issue still occurs.

If the account is valid, try adding a new MS Forms-Connection, or delete the previous connection and re-create the new connection.

Please take a try and let me know if issue still exists.

Best Regards,

Barry

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SBFarooq 6 on at

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Hi,

I am getting the same issue, I did reenter my credentials but that didnt help, would appriciate if you can share additional steps which can be taken to resolve this issue!

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