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Power Platform Community / Forums / Power Automate / Jira connector "When_a...
Power Automate
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Jira connector "When_a_new_issue_is_created_(V2)" gives error "X-Request-JiraInstance is not provided"

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Hi all,

 

I'm trying to use the trigger "When_a_new_issue_is_created_(V2)" to get information from Jira to do some things. However, when I create the flow I run into the error "X-Request-JiraInstance is not provided" before I even attempt to run the flow. I have shown my process below.

 

To start, I established a connection using the API token. I had created the API token from the website provided (https://id.atlassian.com/manage/api-tokens) and provided the email address I use in Jira.

 

Thai_Nguyen_Dev_2-1685717890668.png

 

I had entered the Jira instance as https://[name  of organization].atlassian.net/ and the connector was able to populate a list of the available Jira projects so I selected the one I wanted. 

Thai_Nguyen_Dev_1-1685717449656.png

 

To complete the flow I had the flow send an email to me telling me a Jira issue was created.

 

I saved the flow and when I went back it gave me the okay saying that the flow was created successfully and will trigger when a Jira issue is created.

Thai_Nguyen_Dev_4-1685718222895.png

 

However, when I created a Jira issue in the given project nothing happened. After a while the flow gave me the error message saying that there was "a problem that needs to be fixed to trigger this flow".

Thai_Nguyen_Dev_6-1685718519802.png

 

Thai_Nguyen_Dev_7-1685718771537.png

 

 

When I looked at the Flow checker it gave me the error "X-Request-JiraInstance is not provided". I do not understand this error as I thought I provided the instance correctly. Can anyone help me figure out how I can resolve this problem?

 

Thai_Nguyen_Dev_5-1685718482874.png

 

 

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  • MarioSaccoiaDev Profile Picture
    10 on at

    This issue is still open...

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