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Hi everyone,
I have a flow that has been working correctly for some time. I have a switch that reads off department names (selected from a form) for each case and i recently had to change the wording of one of the department names. It now doesn't read this department name and defers to default.
I have checked that the department name on the form and the department name enter into 'equals' on the switch case are the same and they are - no spaces at the end of the name etc.
Is there a reason this would happen. I'm fairly new to Power Automate and I don't know how to test it without triggering the flow to send emails out to everyone, is that possible?
Many thanks
Anna
Hello @A_Wilc
Never experienced that but what I can suggest :
Add a new case Value
Do not copy / paste the value, be sure to write it manually
Copy all the action from the old one
Delete the old one
Test
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