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Approval- Everyone must approve

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Posted on by aaronllanes

when using more than one email within "Assigned to", and the approval type is "Everyone must approve", the firs one to get the approval it's available to approve the other one get the approval but when opens the email says " You did your part, no further input is needed from you at this time", and the flow keeps running on "Start and wait for an approval" step
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Pstork1 68,697 Most Valuable Professional on at

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Try removing and re-adding the approval step. That's acting like its set for "First to approve" rather than "Everyone must Approve".

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aaronllanes 18 on at

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Hi Pstork1,
I just did that, also I did create a new one from scratch and the behavior was the same

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Pstork1 68,697 Most Valuable Professional on at

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I think you'll need to open a support ticket with Microsoft then. That is definitely not the normal behavior.

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aaronllanes 18 on at

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thank you for your help, would you mind to guide me in how to create the ticket for Microsoft?

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Pstork1 68,697 Most Valuable Professional on at

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Follow the steps in this documentation.

Get Help + Support - Power Platform | Microsoft Docs

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