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How to fix Blank PDF Issue?

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Posted on by JanSamuelW

picture 1.png picture 2.png picture 3.png The purpose of this workflow is to route emails to the appropriate recipients from a shared inbox. It primarily handles customer orders in the form of PDF files.

However, an issue has arisen where executing this workflow leads to the recipient receiving a blank, all-white PDF file.

Could someone please provide a solution to resolve this problem?

Kindly refer to the attached images of the workflow for further clarification.

picture 4.png

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Building flows

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JonDoesFlow 1,304 on at

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I think you need .pdf after the attachments dynamic content in the Attachments field.

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JanSamuelW 24 on at

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Not sure if i understand this correctly.

Should i add .pdf in the "Send an email" part?

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JonDoesFlow 1,304 on at

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Hi,

No not exactly like that. I don't mean you should rename the variable name. Keep the variable name as it is.

But inside the Attachments field where you select the attachments variable, after that put .pdf

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eliotcole 4,390 Moderator on at

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Hi, @JanSamuelW , you may wish to append it with the contentType included.

You should be able to paste following into your append action:

{ "name": "@{outputs('Get_Attachment_(V2)')?['body/name']}", "contentType": "@{outputs('Get_Attachment_(V2)')?['body/contentType']}", "contentBytes": "@{outputs('Get_Attachment_(V2)')?['body/contentBytes']}" }

If that gives you trouble, try it with the below instead ...

Spoiler (Highlight to read)
{ "@@odata.type": "#microsoft.graph.fileAttachment", "name": "@{outputs('Get_Attachment_(V2)')?['body/name']}", "contentType": "@{outputs('Get_Attachment_(V2)')?['body/contentType']}", "contentBytes": "@{outputs('Get_Attachment_(V2)')?['body/contentBytes']}" }
{ "@@odata.type": "#microsoft.graph.fileAttachment", "name": "@{outputs('Get_Attachment_(V2)')?['body/name']}", "contentType": "@{outputs('Get_Attachment_(V2)')?['body/contentType']}", "contentBytes": "@{outputs('Get_Attachment_(V2)')?['body/contentBytes']}" }

If all of that gives you pain, try removing the quotes in the append around the Dynamic Values, as Power Automate can be finicky with it all as it adds them itself sometimes.

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