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Cognito Forms Connector Not Working

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Posted on by 4

I have multiple flows with Cognito forms which all suddenly started to fail.

 

This is the error I am receiving: 

"Could not retrieve values. The dynamic invocation request failed with error: { "message": "Unable to match incoming request to an operation." }."

  • ccross Profile Picture
    ccross 4 on at
    Re: Cognito Forms Connector Not Working

    I had the same issue but, after refreshing the connector there were new settings at the bottom:

    ccross_0-1718983073012.png

    After setting those as shown, my flow works again.

     

    Hoping it helps, Chris C

  • Gerard_Holohan Profile Picture
    Gerard_Holohan 2 on at
    Re: Cognito Forms Connector Not Working

    Hi

     

    I am in the same position with 4 flows. The error occurs at the Get Document stage. The document ID is returned correctly in the error message so some semblance of connection must be happening between PA and Cognito Forms. 

     

    The Cognito connection was flagged with an error. I reconnected but the flows still generate an error when I resubmit.

  • seikofifth Profile Picture
    seikofifth 3 on at
    Re: Cognito Forms Connector Not Working

    Same issue here in a Managed solution. I was able to get the flows running again by removing and re-adding the connector, but this is not a great solution as it deletes all the downstream usage of the variables. Hoping for a fix. I have submitted a ticket to Cognito in case they updated their connector.

  • ChrisSM Profile Picture
    ChrisSM 46 on at
    Re: Cognito Forms Connector Not Working

    Same issue. Causing huge mess

  • segarinobianca Profile Picture
    segarinobianca 4 on at
    Re: Cognito Forms Connector Not Working

    same issue as well

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