Condition for display name in email From field

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Posted on by InterClaw

Hi,

I'm building a flow where I want emails from certain senders to be moved to another folder.

This works fine for most emails, but I'm having problems setting up a condition that only triggers on certain email display names.

The message details contains this format:

From: Some Textual Name <common.mailer@mailer.domain.com>

So I want it to trigger for the above email, but NOT for this email:

From: Another Name <common.mailer@mailer.domain.com>

My thinking is to set up the condition as:

From contains Some Textual Name

... but nothing happens. It only seems to work if I refer to the actual email address, but that would then handle both of the emails. Can this be solved in some way?

These emails are from and to Exchange addresses, if that is pertinent here.

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Building flows

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VictorIvanidze 13,073 on at

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Add the "Export email (V2)" action to get the display name of the sender.

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InterClaw 6 on at

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Thank you, that worked!

One question about this though. There's only one field available from "Export email (V2)" called "body". Does this include the whole email, including the header?

So if I want to ensure that "Some Textual Name" is actually part of the From field, and not just happened to be part of the actual body of some other email, should I maybe check for:

Some Textual Name <common.mailer@mailer.domain.com>

or even:

From: Some Textual Name <common.mailer@mailer.domain.com>

I guess even this would be a simpler solution:

From: Some Textual Name

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VictorIvanidze 13,073 on at

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"Export email (V2)" returns the whole email in eml format.
I'd split the body to strings (delimeter is<CR><LF>) and find the one that starts with "From:"

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InterClaw 6 on at

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Thanks for your help with this!

I ended up using the "From: Some Textual Name" approach only, which will do nicely for my personal needs and eliminate some potential false positives.

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VictorIvanidze 13,073 on at

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OK, please mark my answer as a solution.

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