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My current client prefers email to Teams and would like the option in my new app I am building for them to have approval notifications come from either Teams or Outlook, but not both.

I have set up a flow to generate an approval request, which with notifications on sends an Actionable Message to Outlook and triggers a notification in the approver's Teams activity about the approval.

I need to be able to turn the Teams activity notification off, but still receive the email. Is this possible? The only option on the approval seems to be to turn all notifications off.

I had thought I could just turn notifications off on the approval and use Send email (V2) to send an email using the adaptive card generated by Approval as the email body, but this appears to not be compatible with Outlook as a submit action is not supported in actionable messages.

If I was to generate my own actionable message, I don't believe I would be able to submit this to the approval and would then need to look at setting up service providers and using premium HTTP request steps in my flow. Is this really the only answer?

Any help much appreciated!!!

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