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Email a recipient based on a selection in forms

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Posted on by Chizie

Hi,

I am trying to create a flow which emails a specific recipient based on an answer in forms.

So, if a question has a choice of 10 answers, and dependant on which answer is selected, an email is to be sent to the specific employee assigned to that answer.

Option A selected - send email to person 1

Option B is selected - send email to person 2

Option C - Person 3

and so on.

Please help!!

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Building flows

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David_MA 12,966 Super User 2025 Season 2 on at

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You can use a switch to accomplish what you want:
Update it with your option values and replace the Compose with an e-mail action.

Regards,
David

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Bencvalley 4 on at

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Hello,
I can't get this to work because my choices get brackets and quotes put around them by the system. As an example, the entry Apple gets converted to ["Apple"], which cannot be entered into the Case for the switch. Any ideas?

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