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Hi,
These files were uploaded over an hour ago and the content is not appearing - below is all I see - any suggestions? Thanks
Pages are blank although they contain data. When clicking on "hide detected pages" the screen is blank.
Hi @Terry_McCullagh,
Thanks for letting us know about this.
Would it be possible for you to share one of the document to aihelpen@microsoft.com so we can analyze what might be causing this and provide a solution? You can also share it via private message with me if you prefer.
Apologies for the inconvenience.
Joe,
The file was sent to aihelpen@microsoft.com.
Thank you,
Thank you @Terry_McCullagh!
I can indeed reproduce the issue. We're starting the investigations and I'll keep you posted.
Until we find the solution, as a workaround you can open the PDF in a PDF viewer, and print it as another PDF. Once you have the new PDFs, you can then upload those for training to AI Builder and content should appear.
Apologies again for the trouble.
Under review
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