Approval fails; 'XrmSystemUserForAadPrincipalMissing'

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Posted on by Hyzerberg

I’m working on a Flow in Power Automate and I have a user that is failing the Flow in testing. The part of the Flow where it is failing is where I’ve built a ‘Start and wait for an approval.’ This is the error I receive when I run the test flow:

“The request failed. Error code: 'XrmSystemUserForAadPrincipalMissing'. Error Message: 'The Microsoft Dataverse system row representing user '12345678-abcd-1234-abcd-123456789015' could not be created. Please ask a database administrator to enable this user.'.” (Yes, I created the number above to protect user details.)

I’ve checked to make sure this user has a Power Automate Free license associated with their account. The is only the 4th user tested so far so I anticipate issues with other users. The flow is working for the other users tested. It has only failed for this user so far.

Any suggestions on how to fix this?

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Hyzerberg 45 on at

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Re: Approval fails; 'XrmSystemUserForAadPrincipalMissing'

There were no security groups, but I did set the AllowAdHocSubscriptions to True and that allowed the user's request to generate the Approval.

Thanks!!
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Linn Zaw Win 2,982 on at

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Re: Approval fails; 'XrmSystemUserForAadPrincipalMissing'

@Hyzerberg

Is there a security group that has been used to control which users have access to the Dataverse environment?

If there is no security group, can you check if the AllowAdHocSubscriptions setting in Azure AD is enabled as mentioned in this documentation?