Power Platform Community Forum Thread Details

[SFTP-SSH] When trying to create a connection for a connector, "Test connection failed" is displayed.
Please tell me what setting is wrong.

I have confirmed the following.

・SSH private key
It was in .ppk format, so I converted it to .pem file format.

・Finger-print
Not set

・IP address

The IP address of "Multi-tenant Azure-Outbound IP addresses" described in the following public information is allowed.
The same problem occurs in a test environment where IP addresses are not restricted.

Title :Limits and configuration information for Azure Logic Apps

URL : https://docs.microsoft.com/en-us/azure/logic-apps/logic-apps-limits-and-config#configuration-ip-addresses

Categories:

Using connectors

Hello,

Please refer to the thread below:

https://powerusers.microsoft.com/t5/Connecting-To-Data/SFTP-SSH-Test-Connection-Failed/m-p/591139

Please verify if you have whitelisted connector outbound IP addresses in this region. It will cause a time-out error with same error message.

Multi-tenant Azure - Outbound IP addresses


Multi-tenant region	Logic Apps IP	Managed connectors IP
Australia East	13.75.149.4, 104.210.91.55, 104.210.90.241, 52.187.227.245, 52.187.226.96, 52.187.231.184, 52.187.229.130, 52.187.226.139	13.70.72.192 - 13.70.72.207, 13.72.243.10, 40.126.251.213, 52.237.214.72
Australia Southeast	13.73.114.207, 13.77.3.139, 13.70.159.205, 52.189.222.77, 13.77.56.167, 13.77.58.136, 52.189.214.42, 52.189.220.75	13.70.136.174, 13.77.50.240 - 13.77.50.255, 40.127.80.34, 52.255.48.202

More info- https://docs.microsoft.com/en-us/azure/logic-apps/logic-apps-limits-and-config#firewall-configuratio...

3. After this week, if you still get this issue, you can raise a support ticket for a further investigation. From this error message, it cannot tell us what's the issue.

https://powerapps.microsoft.com/en-us/support/
https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

Hope this helps !