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Power Automate
Answered

Recorder not working

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Posted on by 23

Hi.  Brand new to PowerAutomate. The Recorder is not recording anything.  Any idea how to fix this?  I'm trying to record steps needed in another online software tool.

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  • VJR Profile Picture
    7,635 on at

    Hope you are clicking the Record button as it is easy to miss.

     

    VJR_0-1652063729892.png

     

  • Bondie007 Profile Picture
    23 on at

    Yes, definitely clicking the record button. However, it does not record any actions.

  • VJR Profile Picture
    7,635 on at

    Do you have the Power Automate browser extension installed and enabled for the browser you are using? 

  • Bondie007 Profile Picture
    23 on at

    Yes - installed and enabled.

  • VJR Profile Picture
    7,635 on at

    Perhaps some settings check here

    https://docs.microsoft.com/en-us/power-automate/desktop-flows/using-browsers

     

    Also make sure about the "Continue running background apps"

  • Bondie007 Profile Picture
    23 on at

    Have ensured the settings are correct.  Still not recording anything.  Also tried recording launching excel (even though I can use the Actions to do this) - recorder is not capturing anything.

  • VJR Profile Picture
    7,635 on at

    Are you saying that the applications other than a browser (eg Excel) are also not getting recorded? Then there is a bigger problem than what we are just looking at the browser.

  • Bondie007 Profile Picture
    23 on at

    Yes, that's correct.

  • VJR Profile Picture
    7,635 on at

    Which version of PAD are you on?

     

  • Bondie007 Profile Picture
    23 on at

    Downloaded the version only a couple of days ago - its version 2.19.139.22098

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