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I just downloaded Power Automate Desktop from office.com (which I was logged into) but when I start the app I am prompted to sign in. When I give my MS account email address (I am logged into MS right now) I am told that the email address doesn't exist.
I know this has to be something stupid, but it's asking me to log into my MS account, using details that work in a browser window, but it fails due to a non-existing email address.
I'm very confused and more than a little frustrated. What's going on?
Thanks for any help.
Al Wilson
Hello @AlWilson ,
Please follow the below steps:
1. Uninstall ‘Power Automate Desktop” from Control Panel > Programs > Uninstall a Program
2. Open File Explorer and navigate to %localappdata% >Microsoft and delete “Power Automate Desktop” folder.
3. Also, navigate to %programdata% > Microsoft and delete “Power Automate Desktop” folder.
Download and Reinstall the PAD using: https://go.microsoft.com/fwlink/?linkid=2102613
If this post helps, then please Accept it as the solution to help the other members find it more quickly.
Regards,
Shalini M
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