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Power Platform Community / Forums / Power Automate / Power Automate Install...
Power Automate
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Power Automate Install gives generic error.

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I am installing Power Automate Desktop on  Win10 VDI system that will be share by multiple users.  The install fails with a generic error.  I check the app event log and only seeing the ID 1000, application: conhost.exe

 

I've tried all the recommendations that were provided by the app after the install failed.


App Event log:

Faulting application name: conhost.exe, version: 10.0.19041.1566, time stamp: 0x56b24be3
Faulting module name: conhost.exe, version: 10.0.19041.1566, time stamp: 0x56b24be3
Exception code: 0xc0000409
Fault offset: 0x000000000001e7ff
Faulting process id: 0x12cc
Faulting application start time: 0x01d8697a3b5b8ec2
Faulting application path: C:\windows\system32\conhost.exe
Faulting module path: C:\windows\system32\conhost.exe
Report Id: c033cf84-feb0-484e-a408-a57be4baf786
Faulting package full name:
Faulting package-relative application ID:

Here is the RPA log error.

Property(S): ProductToBeRegistered = 1
MSI (s) (64:F4) [22:17:07:047]: Note: 1: 1708
MSI (s) (64:F4) [22:17:07:047]: Note: 1: 2205 2: 3: Error
MSI (s) (64:F4) [22:17:07:047]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (64:F4) [22:17:07:047]: Note: 1: 2205 2: 3: Error
MSI (s) (64:F4) [22:17:07:047]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (64:F4) [22:17:07:047]: Product: Power Automate for desktop -- Installation failed.

MSI (s) (64:F4) [22:17:07:048]: Windows Installer installed the product. Product Name: Power Automate for desktop. Product Version: 2.20.00132.22123. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

MSI (s) (64:F4) [22:17:07:099]: Deferring clean up of packages/files, if any exist
MSI (s) (64:F4) [22:17:07:100]: MainEngineThread is returning 1603
MSI (s) (64:D0) [22:17:07:103]: RESTART MANAGER: Session closed.
MSI (s) (64:D0) [22:17:07:103]: No System Restore sequence number for this installation.
=== Logging stopped: 5/16/2022 22:17:07 ===
MSI (s) (64:D0) [22:17:07:111]: User policy value 'DisableRollback' is 0
MSI (s) (64:D0) [22:17:07:112]: Machine policy value 'DisableRollback' is 0
MSI (s) (64:D0) [22:17:07:112]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (64:D0) [22:17:07:112]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (64:D0) [22:17:07:112]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (64:D0) [22:17:07:113]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (64:D0) [22:17:07:113]: Destroying RemoteAPI object.
MSI (s) (64:64) [22:17:07:114]: Custom Action Manager thread ending.
MSI (c) (50:74) [22:17:07:121]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (50:74) [22:17:07:122]: MainEngineThread is returning 1603
=== Verbose logging stopped: 5/16/2022 22:17:07 ===


Has anyone seen this.  Any help would be applicated. 

 

I have the same question (0)
  • kmankash55 Profile Picture
    46 on at

    @jimboclayton did you find a workaround for this? thnx

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