web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / using Power Automate t...
Power Automate
Suggested Answer

using Power Automate to summarize emails Outlook 365

(0) ShareShare
ReportReport
Posted on by
I am currently receiving loads of emails every hour with customer surveys.  I'm looking to see if I can create some form of summarization whether in an email or excel doc.
 
The emails always come from the same sender and always contain the below info:
 
ID:
Manager name:
Group:
Location:
Score 1:
Score 2:
Comments:
Score 3:
 
I have never used Power Automate myself.
 
 
Categories:
I have the same question (0)
  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,978 Moderator on at
     
    Yes but can only give general (specific though) steps without seeing the email to tell you how to get the actually data "perfectly" out. And I do not know what "summarization" means.
     
    In here, regardless of technical prowess, what you want done you should be able to describe in detail steps (like you would for any business process) so we can map the steps from the technical side to that, + pictures when you ask us to .. I am not even sure what you want you just showed things like ID: but didn't say what you want done with it.
     
     
    1. You can create an automated Trigger that specifically points to your Inbox and is filtered based on the Email Address as you said its the same
    If there are keywords in the Subject you can filter on that
     
    2. Next you would use the Convert HTML to Text to turn the Body into Text
     
    3. Parse the text for each value you want to get out, so you might end up with 8 Compose actions that use Split to grab the proper Name/Value or Key/Value pair out
     
    4. I do not know what you want to do with this information but you can create a SharePoint list to capture each piece from each email, I would NOT recommend excel, please do not use Excel for it.
     
    5. but you can use Create Item, to then write the data into SharePoint mapping your Key/value pairs to the list Columns
     
    So essentially its
     
    Trigger on a new email that meets my criteria
    Turn the body into Text
    Use Compose actions with a variation of multiple splits to get the Key/Value out
    Now write the data into SharePoint
     
    That's what I would do if you are asking what I am assuming.

    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey
  • VictorIvanidze Profile Picture
    13,081 on at
    Use this flow as a base and modify it: https://ivasoft.com/parsemsinvoiceflow.shtml
  • S-Venkadesh Profile Picture
    1,214 Super User 2026 Season 1 on at
    Hi @SR-24101149-0,
    Here’s one way to achieve this:
    1. Create a scheduled flow to fetch a list of emails (e.g., top 10).
    2. Convert the email body from HTML to text and add each one to an array.
    3. Use the “Run a Prompt” action to summarize the email content. Make sure your prompt is designed to extract the required details.
     
    I hope this information helps! If it does, please consider giving a 👍.
    Best regards,
    Venkadesh Sundaramurthy
     
  • Michael E. Gernaey Profile Picture
    53,978 Moderator on at
     
    Any update on this?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the April Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Vish WR Profile Picture

Vish WR 959

#2
Valantis Profile Picture

Valantis 872

#3
Haque Profile Picture

Haque 589

Last 30 days Overall leaderboard