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Hi Folks,
i recently discovered an issue with the dynamic content "conversation-id" of an incoming mail.
If the incoming mail isn't an conversation but a completely new one, the conversation-id is, lets say "x". When somebody starts an conversation with that email by answering it, the conversation-id changes to "y".
That means, if you only want to trigger the first incoming mail of an conversation, it will fail. So you also can't trigger the case of an incoming mail of an existing conversation.
Thats mad. My suggestion is, to stick with the conversation-id which is generated at first.
Does anybody know, if i am at the right place to adress this issue?
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