Regarding SQL Connection in Powerapps

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Posted on by daes

I have a shared application in Powerapps using 2 different SQL connections hosted by 2 different On-Premise gateways. Multiple users are using the App without issue -- everyone has the same share permissions (shared with app, gateways and connections). For both SQL Server connections, a service account is used to connect.

The user sees this error for one SQL Server but not the other. Clicking "Ask for access" sends an email to me with links that take me to the "Share" page for the connections -- but he's already in the list!

I've triple checked all permissions - they are the same as other users who are not experiencing this issue. I'm not sure what else I have control of to try to fix this issue -- what am I missing?

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daes 2 on at

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Re: Regarding SQL Connection in Powerapps

yes, The user definitely accessing the app with the identity on my list and user is licensed to access the application.
opticshrew 193 on at

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Re: Regarding SQL Connection in Powerapps

Is the user definitely accessing the app with the identity on your list?
Is the user licensed to access the application?

Those are the two questions I'd be asking.