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Maximum number of Active custom connect configurations exceeded. - When an envelope status changes (Connect) (V3) - DocuSign

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Posted on by LatoschkiAdam

Since last weekend my flow fails all the time due to problems with "

When an envelope status changes (Connect) (V3)" stage as a trigger.

The trigger does not pick up any envelopes sent from DocuSign and gives me this message all the time "Maximum number of Active custom connect configurations exceeded. Try disabling or removing existing custom configurations."

I removed everything I could, checked my connections, there is not many and it still do not work.

Everything was working fine last week and something happened over the weekend and cause this problem now.

Please help.

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Using connectors

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irfan908 2 on at

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Hi @LatoschkiAdam

I’m also encountering the same problem. Have you found a solution to this error? Please inform me if the issue has been resolved.

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snklaver on at

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We are experiencing the same issue.
It appears to be a bug in the DocuSign environment and a solution is being worked out.
Please refer to this DocuSign comunity post: MAX_CONNECT_CUSTOM_CONFIGURATION_EXCEEDED | Community (docusign.com)
and
"When an envelope status changes (Connect) (V3)" is creating multiple Connect configurations | Community (docusign.com)

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