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The approval requestor must be a single, valid user account within your organization

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Posted on by xpand-it

Hi there,

I have a flow that creates an approval when someone schedules a meeting in a resource room. But sometimes it fails because the requestor is not a single user account. It is possible to config for shared mailboxes too?

"error": {

"code": "InvalidApprovalRequestor",

"message": "The approval requestor must be a single, valid user account within your organization."

Thank you,

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Perumal 604 on at

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Re: The approval requestor must be a single, valid user account within your organization

Configuring shared mailboxes for the Approvals action is not achievable, You can consider using the 'Send email with options' action, where you can configure settings for shared mailboxes.
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ScottShearer 25,208 Most Valuable Professional on at

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Re: The approval requestor must be a single, valid user account within your organization

@xpand-it

As the error indicates, the approver must be a single user account and there is no way around this.

You might add some logic to your Flow that looks for when the approver is not a single user account and take some type of action.