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The approval requestor must be a single, valid user account within your organization

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Posted on by xpand-it

Hi there,

I have a flow that creates an approval when someone schedules a meeting in a resource room. But sometimes it fails because the requestor is not a single user account. It is possible to config for shared mailboxes too?

"error": {

"code": "InvalidApprovalRequestor",

"message": "The approval requestor must be a single, valid user account within your organization."

Thank you,

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Using flows

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ScottShearer 25,270 Most Valuable Professional on at

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@xpand-it

As the error indicates, the approver must be a single user account and there is no way around this.

You might add some logic to your Flow that looks for when the approver is not a single user account and take some type of action.

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Perumal 604 on at

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Configuring shared mailboxes for the Approvals action is not achievable, You can consider using the 'Send email with options' action, where you can configure settings for shared mailboxes.

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