Power Platform Community Forum Thread Details

Hello everyone,

I’m encountering an odd issue with Power Automate Desktop on the same machine but using two different user accounts (which I’ll refer to as Robot 4 and Robot 1). When I log in as Robot 4, the target element (e.g., “Save As” window) is detected as a “Pane”, which is what I need. However, when I log in as Robot 1 on the very same computer, the exact same element is recognized as a “Window”.

I’ll attach two screenshots illustrating this difference:

Robot 4 → Element detected as “Pane”
Robot 1 → Element detected as “Window”

Because I want to run the same flow for both users on the same machine, the discrepancy causes issues—one user always ends up failing to interact with the element.

Could anyone help me understand why Power Automate Desktop is labeling the same UI element differently between these two accounts? And most importantly, how can I force or maintain the element detection as “Pane” for both users so the flow runs consistently?

Thanks in advance for any insights or suggestions!