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Power Platform Community / Forums / Power Automate / Website link popup won...
Power Automate
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Website link popup won't let previous action complete

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Posted on by 72

The bot that I am working on requires clicking a link on a web site that opens a new tab, problem is the new tab has a popup box with a OK / Cancel box that asks you to confirm if you want to proceed. When the new link opens the "click link on website" action never completes due to the website being in a loading state until a selection is made and the PAD flow never makes it to my "send keys" action to press enter to confirm I want to continue. Wanted to see if anyone else has ran into this before and found a solution ?

 

I have tested trying to bypass the need to click the link and just go straight to the URL but that is not working for this site and seems it passes meta data to the subsequent page.  

I have the same question (0)
  • Verified answer
    Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    Try setting the options in the Click link on web page to close a pop-up if it appears: 

    Agnius_0-1696313684507.png

     

    These options are under Advanced. The "Dialog button to press" field only appears when you select "Press a button" as the option for "If a pop-up dialog appears".

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  • lkhall_37203 Profile Picture
    72 on at

    Thanks I failed to look at the advanced options of the "click link on web page action". I will test this out and let you know if that solved the problem. 

  • Pavel_NaNoi Profile Picture
    1,074 on at

    If the solution Agnius provided works, it works, but otherwise there are work-arounds this, and its a major pain indeed when you come across this type of website. 

     

    First of, you'll need to untick "Wait for page to load" this will prevent the webpage action from hanging and waiting indefinitely, then you'll need to provide a subsequent action that

    a) waits for the popup

    and then,

    b) closes it

    afterwards,

    c) Waits for the content of the webpage to load, which can be any button / label / specific text, etc. (We do this because we don't know if the page has loaded yet or not during the popup)

    and then finally

    d) continues with the automation.

  • lkhall_37203 Profile Picture
    72 on at

    Luckily in this case the solution presented by Agnius worked so appreciate all the feedback. 

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